Level Up Casino App – Mobile Gaming Made Easy

iOS (iPhone / iPad) - install via App Store

Install the Level Up iOS App

1. Open the App StoreOpen the App Store on your iPhone or iPad. Tap Search in the bottom bar.

2. Find the official appType "Level Up" into Search and review results. Confirm the developer shows Novatrix S.R.L. and match the app icon to avoid unofficial copies.

3. Install the appTap Get or the cloud icon to download. Authenticate with your Apple ID, Face ID or passcode and wait for installation to finish.

4. Launch and initial setupOpen the app from your Home screen or tap Open in the App Store. Follow the on-screen prompts to accept terms and complete basic setup.

5. Sign in or registerTap Sign In to access an existing account or Sign Up to create one. Enter email, password and preferred currency (A$), then verify your email if required.

6. Security confirmation and permissionsEnable Touch ID or Face ID for quick login and complete any optional security confirmations. Manage notifications, location and microphone permissions in iOS Settings - you can change these any time.

Android - install via Google Play

Level Up Android App - Quick Install Guide

1. Find the official appOpen your mobile browser and go to the Level Up site. Tap the Mobile or App section and choose the Android download link, or use Google Play where the app is listed.

2. Download the APKTap the download button to save the APK file to your device. Wait for the download to finish before proceeding.

3. Install the appOpen your device Files or Downloads and tap the Level Up APK. Confirm Install and follow on-screen prompts until installation completes.

4. Manage permissionsWhen prompted, allow necessary permissions - storage for downloads and optional location for geo-restrictions. Adjust permissions later in Settings if you prefer tighter controls.

5. Open and sign in or registerLaunch the app from your home screen or app drawer. Sign in with your existing account details or tap Register to create a new account using email, password, preferred currency (AUD) and basic info.

6. Complete optional verificationIf requested, upload ID and proof of address from the app Cashier or Verification area. Verification speeds up withdrawals - you’ll be notified in-app when documents are accepted.

NotesKeep Android updated and use the official Level Up download link to avoid unauthorised files. If you see any install warnings, check device security settings and re-download from the official source. For questions, open the app and tap Live Chat or Help.

If you can’t find our app in your store

Can't find the Level Up app?

The Level Up app may not appear in your app store due to region settings, device compatibility, or temporary listing delays. Check the quick items below to help locate or install the app.

• Verify your device region/account is set to Australia or a supported region.
• Update iOS or Android to the latest version.
• Restart the app store and search again for "Level Up Casino" or "Level Up".
• Reboot your device and retry.

Mobile bonuses & promotions

App-only promotions are available inside the Level Up mobile app. Open the Promotions area to browse time-limited boosts, free spins drops, deposit-match tiers and sportsbook boosts. Tap an offer to view activation rules and opt in. App-only deals are marked with an app badge and support A$ deposits. Activation may require opt-in or promo code entry at deposit.

Each promotion displays rewards, eligible games, activation steps and usage conditions before participation. Wagering requirement, max-win cap and expiry are shown on the offer page. Claim, play and track bonus progress from the app. Notifications alert you to new, limited-time offers and any region or eligibility notes tied to your account. Details include eligible stake sizes and any max bet while wagering.

• Promotions feed shows active and upcoming app-only offers - filter by casino, live or sportsbook and spot the app badge for exclusives. Each listing shows expiry and minimum deposit where applicable.
• Direct access to eligible games from the offer card - launch slots or live tables with the bonus attached. Eligible titles and contribution rates are listed up front.
• Bonus progress tracking displays wagering completion and remaining playthrough steps. Progress bars and transaction logs show stake contributions in A$ and percentage.
• Promotion status and claim history let you review active bonuses, expired offers and completed rewards. View expiry dates, max-win caps and promo codes used.
• Push notifications and in-app reminders for time-limited boosts. Wagering requirement - 35x - expiry - 14 days - and max bet limits are visible on the offer page.

Payments & cashier in the app

Deposits at Level Up are handled via the in-app Cashier: choose a payment method, enter the amount and confirm. Important details - minimum deposit, accepted currency (A$), any eligibility or verification requirements and applicable limits or fees - are displayed before you finalise the transaction so you can review terms and select available promos.

Withdrawals are requested from the Account area: choose Withdrawal, select the method, enter the amount and submit. Status updates for each withdrawal appear in your account dashboard so you can follow requests from pending verification to processing and completion. Cashier notes will flag method-specific rules where applicable. Live chat support is available via the Cashier for questions.

Security & login

Signing in at Level Up is quick and straightforward while keeping accounts protected. Login on recognised devices is instant; additional verification may be requested when you sign in from a new device or when unusual activity is detected to protect your account and funds.

Manage security from your profile. Change passwords, enable optional two-factor checks, mark trusted devices and review recent sessions. Turn on email or push notifications for important account events so you stay informed.

• Trusted device checks - recognise current devices and flag new logins for review or verification.
• Optional two-factor verification - enable SMS or an authenticator app for an extra security step.
• Password recovery - reset via your verified email or phone and follow on-screen prompts.
• Profile security settings - update password, contact details and set deposit or session limits.
• Notifications - opt in for alerts on logins, withdrawals, bonus redemptions and account changes.