Level Up Casino Registration

How to create an account

Creating an account at Level Up is quick and straightforward. Sign up with your email, set a secure password and choose AUD as your currency. Confirm contact details via the email link or SMS, then complete identity verification before requesting your first withdrawal. After verification you can deposit, pick a welcome bonus and start playing slots, live casino or sports markets.

1. Open the Level Up site and tap Sign Up. Choose AUD as your currency, enter a valid email, create a strong password and accept the Terms.
2. Provide basic account details: full name, date of birth, residential address and mobile number. Make sure the data matches your ID documents.
3. Confirm your contact via the email link or SMS code. Until confirmation you can’t access some cashier features or claim bonuses.
4. Open Account/Profile and upload KYC documents when prompted: passport or driver licence plus a recent utility bill or bank statement for address verification.
5. Make a qualifying first deposit from A$10 using Visa, Mastercard, POLi, Neosurf, e-wallets or crypto. Select a welcome bonus code in the Cashier if you want the offer.
6. Set deposit and session limits in Responsible Gaming settings, enable any available security options like 2FA or biometric login and save your preferences.
7. Start playing slots, live dealer tables or place a sports bet. Withdrawals require completed verification - use the Cashier to request payouts and check method limits.

Mobile registration

Register for an account at Level Up using your mobile browser. The mobile registration follows the same basic steps as desktop: open Sign Up, enter contact and account details, and confirm your email. Some devices or regions may require SMS verification during signup where supported. Once registered you can log in, deposit in A$ and access slots, live casino and sportsbook from the mobile-optimised site or the app if you prefer.

1. Tap Sign Up on the mobile homepage to open the registration form. Choose email, password and preferred currency (A$ available).
2. Enter core account details - email, password, and a secure login name. Tick the age confirmation and accept T&Cs.
3. Provide contact info - full name, residential address and phone number. Select any marketing preferences if you wish.
4. Confirm your email by tapping the verification link sent to your inbox. Check junk folder if the message is delayed.
5. If SMS verification is used, enter the code sent to your mobile to complete contact confirmation. This may be required for some regions.
6. Complete identity verification when prompted: upload government ID (photo ID or passport) and proof of address if requested for withdrawals.
7. Log in with your new credentials and open the Cashier to make a first deposit in A$ if you want to fund the account.
8. Finish profile details in Account Settings and enable any security options (2FA or biometric login) supported on your device before you play.

What details we ask for and why

When you sign up at Level Up you’ll be asked for a valid email, a secure password, and your preferred currency (AUD). Provide basic contact details - full name, date of birth, residential address and phone number. Confirm you are 18+ and accept the Terms and Conditions to create the account.

Identity verification may be required before withdrawals. You might need to upload a government ID, proof of address and proof of payment. This standard KYC step confirms account ownership and keeps the account compliant with platform rules.

Email and account activation

After signing up at Level Up you'll receive an email with a verification link. Click the link to confirm your address and activate the account. If you register with a phone number, a one-time SMS code may be sent instead. Some sign-ups allow immediate basic access before KYC, but activation via email or SMS is required to unlock full account features.

Once activated you can access the account dashboard, the Cashier to deposit and withdraw, the Bonuses area to claim welcome offers, and game lobbies. Activation is required to secure your account, enable financial operations and ensure bonus eligibility before withdrawals. Full KYC verification may still be needed for cashouts.

KYC verification (before withdrawal)

Identity verification (KYC) may be required before your first withdrawal at Level Up. The personal details you enter at registration — full name and date of birth — must match the documents you submit. Account access or withdrawals can be restricted until verification is completed, so provide accurate registration information to avoid delays when cashing out.

Typical KYC documents requested:

• Proof of identity: passport, driver’s licence or national ID showing full name, photo and date of birth.
• Proof of address: utility bill, bank statement or official correspondence showing your name and residential address.
• Selfie check: clear selfie or live photo to confirm the ID photo.
• Payment method proof: photo or screenshot of the card, e‑wallet or crypto wallet used for deposits (mask sensitive digits where appropriate).
• Proof of source of funds: payslip, bank transaction history or tax documents if requested.
• Translations or notarised copies: when originals are not in English.

Provide clear, legible scans or photos and ensure document names and DOB match your registration. Support will advise if any additional files are needed.